Ensure They Rise
According to a Gallup poll, getting employee communication right can increase staff retention, increase productivity and increase profitability. Conversely, ineffective communications can deliver completely the opposite: higher staff turnover, reduced customer satisfaction and falling productivity.
The Weird & The Wonderful
Within the incentive sector, we’re always looking for new ideas and new places that people won’t already have visited. So here’s just a small selection of some of the more weird and wonderful hotels in Northern Europe – could be just the thing for an incentive with a difference!
The Do's and Don'ts: Dilbert Says
A magazine recently ran a "Dilbert Quotes" contest. They were looking for people to submit quotes from their real life Dilbert-type Managers. It might be an idea to think about these in your next communication. That’s to check our logic or as a bit of comedy, not as a core message.
How SMART are you at goal setting?
Obvious as it may sound, setting goals and objectives for a sales incentive is absolutely key to its success. Everyone is aware of the acronym SMART (Specific, Measurable, Achievable, Relevant and Time-bound). However, what’s important here is the A = Achievable.
Getting it Right the First Time
Generating sales and ensuring a healthy pipeline for the future is one of the biggest ongoing business challenges. Whilst marketing plays its part, sometimes a tactical sales incentive is what’s needed to really focus on a specific product or react to changes in the marketplace.
A&I Top 5 Incentive Destinations
Travel Incentives are one of the most 'looked to' reward schemes for employees. Reaching high sales figures and creating friendly competition within the business to encourage employees to go that extra mile to earn a trip of a lifetime. But what's exciting?
Events: A Model For Measuring
Live events are an excellent way to bring your business community together, whether they’re aimed at staff, customers, recruiting new channel partners or staff, launching a new product … the list is endless.
Looking up at the Long term!
Not long ago, customer satisfaction was seen as the holy grail of business objectives. Using CRM software companies gathered data from every touchpoint to better understand their customers. What’s the use of endless data if you don’t use it correctly – or worse, it tells you that you’re not doing it right?
Getting it Right and oh so Wrong
You may open your wallet to see club cards and points cards from all over the high street. But it’s interesting to understand why some are so successful and why some fail to provide any benefit to their customers.
Employee Engagement: Peddling Success?
It would seem that the “holy grail” in the business world has become the achievement of high employee engagement. But is this just a passing phase or have we stumbled upon a means of improving business performance which benefits all parties?
Maximise Your Channel Partners
Sell, Support & Engage
A channel partner incentive program is a great way to promote your brand, achieve growth and reach new markets which otherwise may have been ignored.